Hacked Website Repair
WordPress site hacked? We clean it, close the backdoor, and secure it — same day.
Are You Seeing These Symptoms?
If you recognize any of these issues, we can help you today.
- ⚠️Unauthorized content or ads appearing on your site
- ⚠️Visitors being redirected to spam or malware sites
- ⚠️New admin users you did not create
- ⚠️Google blacklisted your website
- ⚠️Hosting account suspended due to malicious activity
- ⚠️Customers receiving phishing emails from your domain
How We Fix It
Systematic, safe process — step by step.
Emergency containment
We immediately assess the extent of the hack and take steps to contain damage — changing all passwords and blocking attacker access.
Full forensic cleanup
Remove all malicious code, backdoor files, fake admin accounts, and injected database content with full documentation of what was found.
Root cause analysis
We identify how hackers got in: outdated plugin CVE, weak password, compromised hosting neighbor, or FTP credential theft.
Harden & recover reputation
Reinstall WordPress core, harden security, update credentials, configure WAF, and submit Google/host reconsideration requests.
Technical Detail
WordPress hack entry points by frequency: outdated plugins with CVEs (60%), weak/reused passwords (20%), nulled themes/plugins with preinstalled backdoors (10%), hosting account compromise (5%), other (5%). Most common attack types: SEO spam injection, redirect malware (.htaccess modification), admin account creation via unauthenticated REST API, and file upload backdoors via vulnerable plugins.
Is your site facing this right now?
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Frequently Asked Questions
Q1How quickly can you respond to a WordPress hack?
We begin working immediately after you start the chat. Most hacks are cleaned within 2-4 hours of starting the engagement.
Q2How do I know if my WordPress site was hacked?
Signs: Google Search Console security alerts, browser security warnings for visitors, new unknown admin users, unexpected content changes, your hosting sending abuse notifications.
Q3Can you get my site off Google Safe Browsing blacklist?
Yes — after full cleanup, we submit a Security Review Request through Google Search Console. Google typically responds within 24-72 hours.
Q4Will hacked content recovery affect my legitimate content?
No — we identify and remove only malicious additions. Your legitimate posts, pages, products, and customer data are preserved.
Q5How do I prevent my WordPress site from being hacked again?
After cleanup: keep everything updated, use 2FA on admin, install a WAF, use a unique strong password, restrict XML-RPC, limit login attempts, and do regular security scans.
Q6What is the very first thing I should do if I suspect my site is hacked?
Do NOT change passwords yet (it can alert the attacker). First: take a backup of the current state for forensics, then put the site in maintenance mode, then start the cleanup. Premature password changes can lock you out before backdoors are closed.
Q7Can a WordPress hack affect other sites on the same hosting account?
Yes — this is called 'cross-site contamination'. Many shared hosting accounts house multiple sites under one user. A hacked site can write malicious files into sibling sites' wp-content. We always scan all sites in the account, not just the reported one.
Q8How do you find every backdoor the attacker installed?
We compare your file structure to a clean WordPress checksum, scan every PHP file with regex patterns matching common backdoor signatures (eval, base64_decode, system, gzinflate), and audit recently modified files (mtime within the attack window).
Q9Will customer credit card data be at risk if my WooCommerce site is hacked?
Properly configured WooCommerce + Stripe/PayPal does not store card data on your site (PCI scope is delegated to the gateway). We verify your site never touched card data and notify customers per applicable law (GDPR, CCPA) only if necessary.
Q10Should I notify my customers about the hack?
Depends on jurisdiction and what data was exposed. GDPR requires notification within 72 hours if personal data was breached. We help you assess what was exposed and draft the notification appropriately. Not all hacks require disclosure.
Q11Can you preserve evidence for a forensic investigation?
Yes. We make a forensic-grade backup (file system + database) before any cleanup, document timestamps of malicious files, capture .htaccess and access log evidence, and preserve everything in a separate evidence package for legal/insurance use.
Q12How long does Google take to remove the 'This site may be hacked' label?
After cleanup and reconsideration request via Search Console, Google typically reviews within 24-72 hours. Once approved, the warning is removed within 24 hours. We monitor Search Console daily until clear.
Q13My hosting provider says they cleaned the hack. Is that enough?
Hosting cleanup usually scrubs known malware signatures but rarely closes the entry point. We have seen sites re-hacked within hours of host cleanup because the vulnerable plugin was not patched. We always do a full audit even after host cleanup.
Q14Can a Cloudflare WAF prevent this hack from recurring?
Yes, significantly. Cloudflare's managed rules block most known WordPress attack patterns (SQL injection, XSS, file inclusion). We configure WAF rules tailored to WordPress and add rate limiting on /wp-admin and /wp-login.php.
Q15Do you offer a 'security guarantee' or warranty after cleanup?
Yes — if the same vulnerability is exploited again within 30 days of our cleanup, we re-clean at no charge. We back this up by closing the original entry point and applying hardening that makes recurrence extremely unlikely.
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