WooCommerce Broken Fix
WooCommerce store broken? Cart, checkout or payments not working? Fixed same day.
Are You Seeing These Symptoms?
If you recognize any of these issues, we can help you today.
- ⚠️Shopping cart emptying on page refresh
- ⚠️Checkout page blank or returning error
- ⚠️Payment gateway not processing orders
- ⚠️WooCommerce pages returning 404 errors
- ⚠️Order confirmation emails not sending
- ⚠️Stock not updating after purchase
How We Fix It
Systematic, safe process — step by step.
Diagnose the store end-to-end
We test cart, checkout, payment processing, and order email flow to map every broken component.
Fix permalink and session issues
We regenerate WooCommerce page endpoints, fix permalink structure, and resolve PHP session conflicts causing cart issues.
Payment gateway reconfiguration
We verify and fix Stripe, PayPal, or other payment gateway API keys, webhooks, and SSL configuration.
Full store verification
We place test orders to verify the complete flow: add to cart → checkout → payment → order confirmed → email sent.
Technical Detail
WooCommerce cart issues are often caused by PHP session handling conflicts (especially on servers using file-based sessions with aggressive cache plugins). Checkout blank screens typically mean a JS error from a payment gateway script or a PHP error in the checkout template. We check wc_get_logger() debug logs and the wp_woocommerce_sessions table to identify root causes.
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Frequently Asked Questions
Q1Will my WooCommerce orders be lost?
No — order data is stored in WordPress database tables. We fix technical issues without touching your order data.
Q2Can you fix Stripe/PayPal not working in WooCommerce?
Yes — we work with all major payment gateways: Stripe, PayPal, Square, Authorize.net, and custom payment plugins.
Q3My WooCommerce store broke after a WordPress update. Can you fix it?
Yes — this is one of the most common WooCommerce issues. WordPress or WooCommerce core updates sometimes break compatibility with older payment plugins or themes.
Q4Why does my WooCommerce cart empty on refresh?
This is usually a PHP session conflict with a caching plugin, or your server not properly persisting sessions. We fix the underlying configuration issue.
Q5Can you fix WooCommerce on staging before touching the live site?
Yes — we prefer to test fixes on a staging copy first to minimize any risk to your live store.
Q6Can you fix WooCommerce HPOS (High-Performance Order Storage) migration errors?
Yes. HPOS moved orders from posts/postmeta to dedicated tables (wc_orders). Failed migrations leave inconsistent state. We sync the legacy and HPOS tables, validate order data integrity, and complete the migration safely.
Q7Why is my WooCommerce checkout stuck on 'Processing' indefinitely?
Usually a JavaScript error from a payment plugin, a blocked AJAX request to admin-ajax.php, or a webhook timeout from Stripe/PayPal. We debug the network tab and the wc-ajax endpoints to identify which call is hanging.
Q8My product variations are not showing the price. Can you fix it?
Yes. This is typically a corrupted product transient or a missing _price postmeta on variations. We rebuild the variation data with WP-CLI and clear product transients to restore correct pricing.
Q9Why are my Stripe webhooks failing in WooCommerce?
Common causes: webhook secret mismatch, expired API keys, server blocking POST requests from Stripe IP ranges, or the WooCommerce-Stripe plugin needing a webhook endpoint regeneration. We test with Stripe CLI and fix the broken link.
Q10Can you migrate from WooCommerce Subscriptions to a different model?
Yes. We export subscription data, map to alternative platforms (Stripe Billing native, Recurly), and migrate customer payment methods using Stripe's customer migration tools — without forcing customers to re-enter cards.
Q11My order emails go to spam. Is this a WooCommerce problem?
It is a deliverability problem, not a WooCommerce problem. We configure SMTP (SendGrid, Mailgun, Amazon SES) instead of PHP mail(), set up SPF/DKIM/DMARC for your domain, and verify with mail-tester.com to reach inbox.
Q12Can you fix WooCommerce search showing wrong or no products?
Yes. WooCommerce search depends on the wp_postmeta indexes and the product visibility/stock postmeta. We rebuild the search index, fix corrupted visibility values, and optionally install a faster search like Algolia or Relevanssi.
Q13Why is my WooCommerce admin extremely slow on the orders page?
Usually because the wp_postmeta or wp_woocommerce_order_itemmeta tables grew too large without indexes. Migrating to HPOS or adding the right MySQL indexes can drop admin load times from 15+ seconds to under 1 second.
Q14Can you fix WooCommerce coupon codes not applying?
Yes. Coupons fail when expired, when conditional logic is misconfigured, when cart fragments cache is stale, or when a third-party discount plugin overrides them. We trace the apply_coupon hook to find what is rejecting it.
Q15Will customer accounts and order history be preserved during a WooCommerce repair?
Yes. Customer accounts are in wp_users + wp_usermeta. Orders are in wp_posts/wp_postmeta (legacy) or wc_orders (HPOS). We never delete or alter customer data during repair — only fix technical issues.
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